WhatsApp is a service provided by WhatsApp Inc., which in turn is part of Facebook Inc. Allianz Suisse uses this external application exclusively as a service and communication channel in sales. Allianz Suisse is in no way responsible for the content and data shared, uploaded and processed via WhatsApp outside of its own Allianz network. WhatsApp’s privacy policy applies here.
Please read the WhatsApp privacy policy (dummy https://www.whatsapp.com/legal/) carefully before using WhatsApp. By using WhatsApp, you automatically agree to this policy.
When you send us a message via WhatsApp, you also give us your telephone number. We will use the number only for WhatsApp communications with you and the chat content only to process your request.
In the case of questions of a personal or confidential nature (i.e. with content that concerns personal data), an e-mail address or telephone number should be provided for further correspondence, as we do not answer such questions via WhatsApp.
Allianz will never ask you to share personal data with us via WhatsApp. If we need your data, a customer advisor will inform you of a way to exchange such information.
If you have any further questions about data protection at Allianz, you can contact the Allianz Suisse Data Protection Officer at any time. Contact options are provided above under «2. Controller and Data Protection Officer».